Certified Executive Assistance Professional “CEAP” is a certification for professionals who demonstrate knowledge, skills and competencies in executive assistance and office administration as per the requirements of the Canadian College for Leadership & Management “CCLM”.
CEAP’s are effective assistants to executives; whether CEO’s or COO’s. They are effective in managing their activities, dressing and dining for success and mastering business etiquette and are effective gate keepers for their managers and executives.
Learners may earn the CEAP certificate by:
- Studying the textbook (i.e. Bok) and then writing the exam
- Or attending the Self-Study course, which includes the exam
The CEAP BoK comprises of various themes of knowledge and skills which a CEAP must demonstrate competency in. A CEAP:
- Understands how to deal with their managers, has effective time and meeting management skills, and is effective gate keeper.
- Is organized, administers office work and workplace effectively and communicates effectively, both verbally and non-verbally.
- Understands etiquette, professional in meeting and greeting people and dines and dresses for success.
- Has efficient and effective writing skills for professional emails, business letters, reports and proposals.
- Is presentable, confidently addresses media and the public with unique public speaking skills, when required.
- Is personally organized with unique skills to prioritize and schedule activities.
- Is productive with clear goals and objectives.
- Is ethical, endorses and enforces ethical practices and respects people’s rights in workplaces.
This body of knowledge is explained in the Self-Study course, and also in the CEAP BoK (or textbook).
If you are a new secretary, office admin or executive assistant, then, CEAP certification is for your. With CEAP, you earn the knowledge and get the status and recognition.
Many people are pursuing the CEAP certification, including, but not limited to:
- Personal Assistants, Support Staff
- Executive Assistants
- Secretaries, Office Administrators
- Call Centre Agents, Customer Representatives
- HR executives and many more
The certification exam tests your understanding of the certification body of knowledge. For the CEAP, the exam:
- Has 50 multiple-choice questions
- Must be finished in 1 hour (60 minutes)
- Pass mark is 60%.
- The exam fees are US$225 and are paid online on our Learning Management System (LMS).
- You will get instant access to the exam after making the payment.
- If you register for the Self-Study course, then, the exam is included already in the course fees and you don’t need to pay for it separately.
- All our fees are in US dollars!
1 hour exam
1 hour exam
The time limit for the exam is 1 hour.
50 questions
50 questions
All are multiple choice questions.
Online Exam
Online Exam
Online exam with instant resultsCEAP Self-Study Training Course
Start studying for the CCLM CEAP Certification anytime, anywhere with our courses, and taught by our top instructors and award winning leaders.
The course covers the whole body of knowledge of the Certified Executive Assistance Professional CEAP Certification.
This course comprises of:
- 10 chapters and 19 modules to prepare for the CEAP
- Sample Exam Questions per module
- The Official CEAP Exam
- Must be completed in 90 days
- Course fees are US$ 690
Learners who wish to study the textbook (i.e. BoK) must order it separately from Amazon.
All courses, exams and renewal prices are in US dollars.
Certified Executive Assistance Professional CEAP Body of Knowledge
The CEAP BoK comprises of various themes of knowledge and skills which a CEAP must demonstrate competency in. A CEAP:
- Understands how to deal with their managers, has effective time and meeting management skills, and is effective gate keeper.
- Is organized, administers office work and workplace effectively and communicates effectively, both verbally and non-verbally.
- Understands etiquette, professional in meeting and greeting people and dines and dresses for success.
- Has efficient and effective writing skills for professional emails, business letters, reports and proposals.
- Is presentable, confidently addresses media and the public with unique public speaking skills, when required.
- Is personally organized with unique skills to prioritize and schedule activities.
- Is productive with clear goals and objectives.
- Is ethical, endorses and enforces ethical practices and respects people’s rights in workplaces.
This body of knowledge is explained in the Self-Study course, and also in the CEAP BoK (or textbook).
This is the third edition (2023) of Certified Executive Assistance Professional CEAP Body of Knowledge and comes with sample exam questions.